If you’re managing servers, storage, or network systems and want to avoid high costs or delays from original vendors, there’s a solution that gives you more control and flexibility—Third Party Maintenance (TPM). In 2025, Agrius IT, known as the best IT company in UAE and a top third party maintenance provider, continues to help clients across UAE and Pakistan with trusted support that meets real business needs.
This article explains what kind of support Agrius IT offers under its Third Party Maintenance services, and why many organizations rely on them to keep their IT infrastructure running efficiently.
What Does Agrius IT Offer Under Third Party Maintenance?
Agrius IT provides complete Third Party Maintenance (TPM) services for a wide range of IT hardware. These services focus on keeping data center equipment functional and cost-effective, especially when warranties expire or the original vendor no longer supports the equipment. TPM support from Agrius IT includes:
- Servers
- Storage systems
- Networking equipment (like routers and switches)
- Tape libraries
Agrius IT uses its connections with national and international associations to maintain quality and provide flexible, integrated support solutions. This ensures clients receive consistent service across different types of equipment from multiple vendors.
How Agrius IT’s TPM Works
Agrius IT offers yearly maintenance contracts that come with customized Service Level Agreements (SLAs). These SLAs are designed based on the specific needs of your IT department. Instead of replacing equipment as soon as it reaches the end of its vendor support life, Agrius IT helps you keep it working longer—saving money and reducing hardware waste.
TPM by Agrius IT gives clients:
- Lower maintenance costs
- Flexible service contracts
- Longer equipment life
- Quick issue resolution
- On-site and remote support options
Multi-Vendor IT Support Services
Managing hardware from different vendors can be complicated, especially when each piece of equipment has its own warranty and support conditions. Agrius IT simplifies this through its Multi-Vendor Support Services (MVS).
This means you can get support for all your IT equipment—no matter the brand—through a single service contract. It saves time, reduces confusion, and improves the quality of support.
Benefits include:
- Support after OEM warranty expires
- One point of contact for all hardware
- SLAs tailored to business hours or 24/7
- Certified engineers with hands-on expertise
Server Maintenance
Agrius IT helps clients avoid expensive downtime with its Third Party Server Maintenance. Their support team works 24/7/365 to keep servers online and running properly.
Key features:
- Up to 70% cost savings compared to OEM support
- On-site or remote server issue handling
- Preventive checks and performance monitoring
- Hardware replacement and repair
Storage Maintenance
Data is a key part of every business. Agrius IT’s Storage Maintenance Services are designed to protect that data without the need for expensive vendor contracts.
Why it matters:
- Support for major storage brands (Dell, NetApp, HPE, etc.)
- Level 3 (L3) certified support engineers
- Spare parts availability
- Custom SLAs based on data access needs
Network Maintenance
Maintaining routers, switches, and other network devices can be expensive when using OEMs. Agrius IT offers Network Maintenance at a much more affordable rate, extending the life of these devices.
What you get:
- Around 70% savings on maintenance
- L3 support with deep understanding of network systems
- Guidance on how to optimize use of existing devices
- 24/7/365 assistance
Tape Libraries Maintenance
Tape libraries are still used by many organizations for secure data backups. Agrius IT understands their importance and offers dedicated support for tape systems.
Service features:
- 24/7/365 Level 3 support
- Cost-effective Break/Fix solutions
- SLA options to match data access requirements
- Help in managing large, complex data backups
Why Choose Agrius IT?
Here’s why many clients across UAE and Pakistan choose Agrius IT for TPM services:
- Proven Experience: Years of working with various industries and hardware brands.
- Cost Savings: Clients save up to 70% compared to OEM support costs.
- Customized Support: Contracts and SLAs are designed based on your actual IT needs.
- Certified Engineers: Skilled professionals who understand data centers and equipment inside-out.
- Trustworthy Name: Agrius IT is recognized as the best IT company in UAE and a top third party maintenance provider in the region.
Agrius IT offers a reliable and budget-friendly option for maintaining your IT infrastructure. Whether you need support for servers, storage, networks, or tape libraries, their TPM services help reduce costs and extend the use of your existing equipment. With flexible service contracts, certified engineers, and 24/7 assistance, businesses can keep their IT systems running without depending on expensive vendor support. For any business in UAE or Pakistan looking for dependable maintenance, Agrius IT is a trusted choice.
FAQs
What is Third Party Maintenance (TPM)?
TPM is IT hardware support provided by a service provider instead of the original manufacturer. It helps maintain devices after their warranty ends.
Why should I choose Agrius IT for TPM?
Agrius IT offers reliable, cost-effective services with experienced engineers and customized SLAs. It’s recognized as the best in the region.
Can Agrius IT handle multiple brands under one contract?
Yes, their Multi-Vendor Support allows you to manage all your hardware—regardless of brand—under one agreement.
Does Agrius IT provide 24/7 support?
Yes, Agrius IT offers round-the-clock support with certified professionals, especially for servers, networks, and storage systems.
Is TPM more affordable than OEM support?
Yes, clients usually save up to 70% by switching to Third Party Maintenance from Agrius IT.
What regions does Agrius IT serve?
Agrius IT provides services across UAE and Pakistan, supporting clients from various industries.
Read More:
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